call center logically we are talking about a simple contribution . And appropriate to its possibilities since this technology is there to help not to do . All the work hence it must be implemented intelligently making it the first line of . Attention to resolve the simplest issues to screen the requests that arrive and to free . Up staff work value staff as a fundamental asset of the company investing in workers . And caring for them is neither a waste of money nor a way to waste .
Time quite the opposite it is essential to train and bc data india qualify agents so that they . Are prepared to carry out the work that will later be asked of them and . This must be done with perspective taking into account that later on it will be . Ideal to organize them into departments or sections based on their abilities and knowledge in . Addition it will be very important to give them a voice enhance their comfort and . Provide them with an ideal work environment we must try to make them feel good .
Socialize get involved in the project and be able to communicate and raise their doubts . With their direct managers and of course set objectives for them through financial incentivesall of . This will contribute to creating a good environment that will reduce the turnover rate thereby . Saving costs derived from having to continuously select and train workers the goal is for . Staff to have enough autonomy to be proactive flexible and creative when it comes to . Resolving queries and problems that may arise this does not mean that improvisation should always .