Forms.app is an online form and survey building platform that allows users to easily create custom forms and collect data from users online. It offers a user-friendly interface with a variety of design and customization options, as well as data visualization and analysis tools to help users understand the results of their survey.
Additionally, Forms.app offers integrations with Why You Need This Database other online tools, such as Callbell, Google Drive, Mailchimp, and Slack, to make it easier to manage data collected across different platforms. It’s a useful tool for anyone who needs to collect information efficiently, whether for academic research, market research, or customer feedback.
WhatsApp <--> Forms.app
What is Callbell?
Callbell is a B2B SaaS platform focused on communication between companies and customers through messaging platforms. It is a collaborative chat tool to which companies can connect their Facebook page , a WhatsApp account via WhatsApp Business API , Instagram Business and Telegram to centralize support channels and offer a better experience to the end customer, all in a centralized solution.
With Callbell, you can centralize all your conversations from multiple instant messaging channels on a single platform, allowing sales and support teams to respond faster and more efficiently to customers without having to switch applications. Additionally, Callbell has integrated automation tools that allow you to send predefined responses to customers based on their requests or initiate automated customer service processes based on your needs.
With Callbell's advanced analytics and reporting, you can monitor team performance, conversation metrics, and the effectiveness of communication strategies used.
How to Integrate WhatsApp with Forms.app – Main Method
If you haven't already, you must first:
1) Create a Callbell account and integrate WhatsApp Business API
2) Create a Forms.app account .
After completing the setup process, you will have access to the Callbell API Documentation to integrate your business WhatsApp account with Forms.app according to your needs.
There are several examples of how this integration can improve your business processes:
1) Create and get contacts and leads on WhatsApp using Forms.app
Implementing this integration will allow automatic synchronization of contacts generated in Forms.app with Callbell. A practical application would be to create a form in Forms.app to collect WhatsApp contacts and classify them through a series of questions.
With the help of Callbell API connection, every time someone fills the form on Forms.app, a new contact will be automatically generated on the Callbell platform, containing all the information collected on the form.
2) Automatically send a WhatsApp message to users who fill out a Forms.app form
This integration is very valuable, since it allows the automated sending of a WhatsApp template to all users who fill out the form in Forms.app, which will connect via API to Callbell.