Artificial Intelligence Applied to Unstructured Data Analysis

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This trend is also confirmed by recent research conducted by Eurostat, which shows that within the European Union, only two companies out of ten use artificial intelligence, while in Italy the figure drops to 6%. This could depend on the fact that there are poorly developed infrastructures and currently not very specialized personnel.

Nonetheless, artificial intelligence represents a great advantage for the analysis of the so-called Big Data, as it allows to analyze in detail this large amount of data, which reaches companies and then to process the acquired information.

Extracting values ​​from the analysis of big data is a iran whatsapp resource difficult and complex process, which requires a certain efficiency in the technological field, also conditioned by the quality of the data and its nature, whether unstructured or structured .

The latter, as the term itself suggests, are those that respect a predefined set of rules and that respect a specific pattern.

On the contrary, unstructured data does not have a predefined model and represents the majority of available data: we receive emails or images every day, just as our company receives documents, provides assistance or services and acts on multiple channels that are linked to the management of unstructured information.


How are they managed within the context of a company? Thanks to artificial intelligence . For example, within a call center, the final goal is to streamline call traffic, trying to provide a good quality service to the customer, avoiding long waits on the phone.