A development representative must be curious by nature and must be hungry for new knowledge, whether it is about the product to be sold, the company or the industry in general. This is not only positive for their present, but also for their future when they advance further in their career.
In addition to knowing the product and the company, you must also be very knowledgeable about the potential customer you are going to educate about purchasing. To collect this information, you have different digital tools at your disposal – such as HubSpot – in addition to calls, emails and voice messages.
On the other hand, order in the development of work is essential. And it is not just about having the agenda, desk and smartphone in order, but also having mental maps and techniques of steps to follow in order to achieve the objective with the indicated client.
Overcoming Objections
The target customer may not cooperate in making oman business email list a sale and may have various objections. The sales development representative's job is to know how to overcome them. To do this, it is essential that he or she knows the value of his or her work, the company and the product.
So, by arming yourself with the necessary tools to maintain a back-and-forth with the potential client, you will gradually gain their trust, clearing up doubts, "buts" and awakening curiosity about the product.
What Are The Responsibilities Of A Sales Development Representative?
A sales development representative performs these main tasks:
Discover companies that are really targeted by the startup
Find the buyer persona and close a quality call (at this point it is necessary to highlight that in these calls or exchanges of communications the SDR does not sell, but rather instructs and guides the potential client towards the next step)
Provide information to the platform you work with , so that this opportunity becomes a lead .
To learn more about this topic, you can watch this video from HubSpot – an American developer and marketer of software products for inbound marketing, sales, and customer service – and learn about the common habits that SDRs have.