What are the steps in designing UX research?

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What are the steps to take when conducting UX research?

1) Design the research objectives and tasks, select survey subjects, etc.
First, organize the given information such as the purpose of the research, the task, who the survey subjects are, and what kind of output is needed.

The key is to organize these properly and have a common palestinian territories email address understanding within the company of the purpose of the research and the specific goals you are aiming for.


2) Selection of research method and type of research
We select the research method according to the research objectives and issues.

Research and verification methods will vary depending on the timing, purpose, issues, and hypotheses, so make sure you organize your data carefully and then consider which of the following types of UX research you should choose.


3) Conduct UX research
Conduct research based on a hypothesis.

Roughly speaking, there are two types of research: quantitative research, which is visualized in numbers and quantities, such as in-app behavior logs to show "what actions are being taken within the app," and qualitative research, which investigates the reasons for actions and the emotions and thoughts behind them, such as "why did they take that action" or "why did they not take that action."

Depending on the phase in which you use them, it is important to use both appropriately rather than just one or the other.

4) Data collection and analysis
Analyze user needs and thoughts from the survey data, and verify whether the results are in line with your hypotheses, and if not, what gaps exist and why such differences exist.

5) Identifying issues and designing the user experience
Conduct user surveys to uncover issues such as the flow of users' movements and operability in the app's UI/UX, as well as bottlenecks and obstacles in the design.

For each visualized issue, think about and implement improvement measures from the user's perspective: "How can we solve the issue and meet the user's needs?"

6) Evaluation
After implementing improvements to your app based on the results of your UX research, if possible, conduct a second survey to evaluate the app's usability and user satisfaction.

UX research is not something that is done once and then finished; it is important to repeatedly verify whether the insight gained from the research has actually improved the user experience, and to continue making improvements.