Multi-channel message integration : One-stop management of Facebook Messenger, LINE official account, and official website customer service messages, no longer busy switching windows
E-commerce system integration : Customer shopping cart information, order information, and question pages are visible to solve problems faster
Customer service shopping guide and tracking : Connect to the website product catalog, click to send product pictures, and track the results of the shopping guide.
One-stop management of FB, LINE, and website messages. Customer information on the right is integrated with the e-commerce system to present customer information, shopping cart information, and order information to help customer service solve customer problems faster.
Connected to Product Feed (product catalog), you can quickly italy email list select products to recommend to customers in the customer service interface. Customers will receive picture cards with product photos, prices, and purchase links, and click and purchase data will be counted. .
Kiiwi O!: "Omnichat is like the top salesperson on the website, allowing customers to have a comfortable shopping experience"
Using the Omnichat system, you can automatically provide consumers with accurate information at precise times and provide timely customer service assistance when customers need it.
The Kiiwi O! team said: "Omnichat is like a 24-hour top salesperson on the website. It smoothly guides customers to find their favorite products according to their different shopping stages, and shares discounts at the right time to create comfort. Shopping experience!