Building Rapport in Telemarketing Calls

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For Getting Testimonials From Past Customers. Don’t Wait A Month To Ask, Since A New . Client Who’s Happily Moving Into A New Home Is Far More Willing To Give You . A Testimonial Than One Of Your Long-time Clients. You Could Offer To Give A Nice . Closing Gift To Clients Who Create A Video Testimonial About Your Brand To Incentivize Them. . You Can Also Just Have Your Team Interview Clients About Their Home Buying Or Selling .


Experience.the Way Video Testimonials Work Is That They estonia phone number database Improve People’s Perception Of Your Brand. This . Makes It Easy To Convert People Who Have Been On The Fence About You Into . New Leads And Prospects. Here’s A Good Example Shared On Youtube By Greg Guinto Of . Sotheby’s International Realty: Ask For Referrals From Past Clientssome Of Your Best Clients Will Come . From Referrals. Referred Customers Are Less Expensive To Acquire And Have A Greater Chance Of .


Retention. In Fact, A Referred Customer Has A % Higher Lifetime Value Than A Non-referred . Customer. The Problem Is That Your Past Clients Aren’t Likely To Give You Referrals Unless . You Ask. Only % Of Satisfied Customers Refer Others Without Asking. One Of The Problems . With Asking For Referrals Is That It Seems Like You May Offend Customers By Asking . For A Referral, Especially High-end Customers. But The Truth Is That Most Of Your Customers .