What methods can you use to really retain customers? Let's take a closer look.
Exclusive
Customer Retention_Exclusive
Any client is pleased when they are treated colombia mobile phone numbers database as the one and only. Let the buyer feel unique, and they will be yours forever! Exclusive gifts and offers will help in this matter. For example, you can:
give a certificate for a smaller amount to a customer who has made purchases for a certain amount ;
to a person who has been cooperating with your company for more than a year , give a 50% discount on all company services for a month;
offer VIP card holders the opportunity to participate in a drawing for an exclusive gift.
Loyalty program
One of the most effective technologies for attracting and retaining clients is a loyalty program aimed at accumulating points.
Customer retention_loyalty program
Its essence is that when a customer makes a purchase, he or she is awarded a certain number of points, which directly depends on the amount for which the product was purchased. Many companies use this tool quite successfully.
An example is airlines, whose passengers have special loyalty cards. After each flight, points are transferred to them - depending on the distance traveled by the passenger under this loyalty system. Many clients accumulate a number of points that is quite sufficient for a free flight.
Restaurant business owners have also adopted this method of retaining customers. Instead of a discount, regular customers are given a loyalty card, which is used to collect points for each order made. Ultimately, these points can be used to pay for one or more dishes, which is a good reason to visit the restaurant at least once more.
Really effective ways to retain customers
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