Use scheduled WhatsApp messages to send payment reminders

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Can returns be made via WhatsApp? Yes, it is possible to make refunds through WhatsApp, although this will depend on your company's return policy and the processing times of the payment gateways and banking platforms involved. How much should I charge for my products or services? To set the right price for your products or services, you must take into account several aspects: Review all the costs involved in making and selling your product or service. Compare your prices with those of your competitors. Think about pricing strategies, how to adjust them according to the value your customers perceive or use high prices for launches or innovations.



Change your prices if necessary, depending belgium phone number list on how the market or your costs evolve. What should I do if a customer does not pay? If you are faced with the situation of a non-paying customer, here are some strategies you can follow to manage this situation: Initiate collection communication: Kindly and professionally contact the customer to understand the reason for the delay and often a simple reminder resolves the issue. Automate payment reminders : , improving collection efficiency and consistency. Use an effective communication tone: Make sure you communicate in a respectful and professional manner to facilitate an amicable resolution.



Use chatbots – to answer payment questions and provide account status information automatically. Offers various payment options : offers different payment methods to help the client settle their debt, adapting to their possibilities. Set specific payment deadlines : Define and communicate specific deadlines to encourage commitment and urgency in payment. How can I avoid fraud when making payments on WhatsApp? To prevent fraud in payments made through WhatsApp, you can take the following measures: Enable two-step authentication – This feature increases security by requiring an additional code when you try to access your account from a new device.