5 Set up a chatbot to respond to customers
Sending quick messages such as protocol, opening hours, or congratulating a customer on their birthday, directing them to a specific sector or sending service options, all of this can be done after configuring a bot on Telegram.
This process speeds up customer service and encourages sales. As a result, you will be providing the necessary support in a short time.
In a world with so much information, being agile can guarantee a sale.
Whenever you receive a comment from a member, stop and mexico number lookup see if you can take something from it.
Through this feedback we find opportunities to sell more, and also correct flaws that may be preventing this result.
It is through this process that you build trust with participants.
7 Promote your solution to members
As we said at the beginning, the focus is on promoting your business while also sharing useful information.
Since, if you already work in the digital world, you can use Telegram to share content from other social networks and also consolidate your company.
You can use the “behind the scenes” to promote your store or your service, showing the changes and new features that are being developed.
As well as sharing exclusive offers for members, stimulating sales.
For successful advertising, invest in quality images and videos and also create a description with words that refer to your company.
This makes it easier for members to find the channel.
8 Create a loyalty program
If you have a base of 100 people and you want those 100 to multiply, you can offer referral benefits.
An example:
For the time the customer consumes your service or every four times they buy your product. Offer gifts, or any advantage that is of interest to this audience.
When we know who these people are, what they are looking for and want, it becomes easier to develop a program that sparks everyone's interest.
9 Promote your channel on other social networks
The more you promote your Telegram channel, the greater your chances of generating sales. Use your website, email marketing, and any other social media to achieve this result. And show that there are several benefits and advantages for members.
6 Analyze feedback during interaction with members
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