Understand how VoIP and IP telephony can help your company reduce costs

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babyrazia114
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Understand how VoIP and IP telephony can help your company reduce costs

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Automation and practicality of technologies have come not only to help companies with processes but also to reduce costs. In this article, we will talk about the savings companies can make with this more efficient customer service proposal.


The two have a very similar concept, but what many people don't know is that VoIP and IP telephony have a very important difference. IP telephony consists of a telephone device that is connected to a switch that prepares the voice integration, transforming the signal into an IP packet. VoIP uses a router, a device that provides Wi-Fi, for communication between analog and digital saudi arabia companies email listand uses some software to complement the service.
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VoIP is nothing more than a service that converts an analog signal into a digital signal, while IP telephony has a broader concept, with special devices to connect to the network and can transmit not only voice signals but also videos, images, files, among others. VoIP has been used for a long time, while IP telephony has recently arrived to complement the next steps in VoIP technology.

Throughout the text we will talk about the advantages and disadvantages of having VoIP technology and IP telephony, keep reading!
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