- Leslie Gilmour, Founder at BeFound SEO

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Customer centricity : Companies focused on delivering exceptional customer experiences value partners who understand and prioritize customer needs. Sharing this value can lead to partnerships where both parties are committed to improving customer satisfaction and loyalty.
Of all the values ​​you could want in a customer, communication is probably the most important.

Most of the digital agency founders we spoke with mentioned that "clear communication" makes all the difference in creating lasting relationships and achieving "high-impact results."

Leslie GilmourThe true "gold standard" with customers is their ability to communicate effectively.



How to use your ideal client profile in your agency
Once you have created your ideal client profile, it becomes a valuable tool that ios database can be used in various aspects of your agency to improve efficiency, marketing efforts, and client relationships.

Here's how you can apply it:

Creation of targeted marketing campaigns
Use your ideal customer profile to create highly targeted marketing campaigns.