This includes timely tracking product updates
Posted: Thu Dec 26, 2024 4:55 am
personalized recommendations and proactive support to enhance customer loyalty. Omnichannel customer service platform Plivo Cx Customer loyalty is built on consistent and prompt service delivery. As an omnichannel customer service platform powered by artificial intelligence, Plivo Cx serves small and medium-sized businesses. A single dashboard to manage all customer interactions, including chat, SMS/MMS, WhatsApp and more. For those who want to take advantage of the full potential of omnichannel support, Plivo offers a variety of features.
Tools to ensure a consistent experience, such as omnichannel belize email list communication through a single proxy server. Desktop: Seamlessly handle customer conversations across multiple channels including email, voice, SMS, WhatsApp and live streaming. Chat from a single platform gives your agents one interface to manage everything. Customer Engagement Agnostic to Channelsmart Chatbot: Automatically train and deploy self-service chatbots powered by Openai. Handle routine customer requests, freeing up customer service staff to resolve complex issues.
Visual Workflow Generator: Create your own . Use a drag-and-drop interface for workflow and automation, even without coding. Rich integration options: Easily integrate Plivo. Leverage your existing technology stack to enhance the customer experience, including on-premises systems, ERP, CRM, ordering systems, payment systems, and help desk tools. Instant Analytics: Track and monitor key performance indicators (Kpis) to gain insight into customer interactions and agent calls.
Tools to ensure a consistent experience, such as omnichannel belize email list communication through a single proxy server. Desktop: Seamlessly handle customer conversations across multiple channels including email, voice, SMS, WhatsApp and live streaming. Chat from a single platform gives your agents one interface to manage everything. Customer Engagement Agnostic to Channelsmart Chatbot: Automatically train and deploy self-service chatbots powered by Openai. Handle routine customer requests, freeing up customer service staff to resolve complex issues.
Visual Workflow Generator: Create your own . Use a drag-and-drop interface for workflow and automation, even without coding. Rich integration options: Easily integrate Plivo. Leverage your existing technology stack to enhance the customer experience, including on-premises systems, ERP, CRM, ordering systems, payment systems, and help desk tools. Instant Analytics: Track and monitor key performance indicators (Kpis) to gain insight into customer interactions and agent calls.