Utilising SMS for real-time engagement
Posted: Sat Dec 28, 2024 8:34 am
SMS allows you to reach customers directly on their phones. Personalised SMS messages have a nearly unmatched open rate, making them ideal for time-sensitive information:
Personalised promotions: Send exclusive deals to loyal customers or to those who haven’t purchased recently. Personalisation tools can help target these messages accurately.
Event reminders and alerts: SMS is ideal for appointment reminders, product launches, or flash sales, creating urgency and drawing customers back to the business.
Post-purchase follow-ups: SMS follow-ups, like thank-you messages or requests for reviews, keep customers engaged after purchase, enhancing satisfaction.
Driving engagement with web push notifications
Web push notifications are short, clickable messages that appear on list of colombia cell phone numbers a user’s desktop or mobile browser. Personalised web push can drive user engagement in several ways:
Abandoned cart reminders: When a customer leaves an item in their cart, web push notifications can provide timely reminders to complete the purchase.
Personalised recommendations: Based on browsing history or past purchases, businesses can suggest similar or complementary products, boosting cross-sell and upsell opportunities.
Exclusive news or offers: Share limited-time discounts or new product launches via push notifications, creating excitement and urgency directly on the user’s screen.
Personalised promotions: Send exclusive deals to loyal customers or to those who haven’t purchased recently. Personalisation tools can help target these messages accurately.
Event reminders and alerts: SMS is ideal for appointment reminders, product launches, or flash sales, creating urgency and drawing customers back to the business.
Post-purchase follow-ups: SMS follow-ups, like thank-you messages or requests for reviews, keep customers engaged after purchase, enhancing satisfaction.
Driving engagement with web push notifications
Web push notifications are short, clickable messages that appear on list of colombia cell phone numbers a user’s desktop or mobile browser. Personalised web push can drive user engagement in several ways:
Abandoned cart reminders: When a customer leaves an item in their cart, web push notifications can provide timely reminders to complete the purchase.
Personalised recommendations: Based on browsing history or past purchases, businesses can suggest similar or complementary products, boosting cross-sell and upsell opportunities.
Exclusive news or offers: Share limited-time discounts or new product launches via push notifications, creating excitement and urgency directly on the user’s screen.