manage the granting of credit itself ; establishing concretely to whom, how much, and in what time frame to grant;
monitor credit performance , monitoring the most sensitive areas and touchpoints;
design cash collection processes in the best possible way (note: here, again, the primary role is increasingly that of digital communication and interaction flows, which we will return to later);
proceed therefore with the collection , in the most effective manner ;
build strategies to minimize delays . And then, regularize the average collection times on overdue credits;
predict and resolve temporary liquidity crises , optimizing relationships with banks and all possible credit fronts;
manage any insurance coverage ;
but also, more generally, to have a constantly updated overview czech republic whatsapp resource of the ecosystem – macro and micro – in which the company moves. In fact, no company is an island, and even more so today.
In short, from this non-exhaustive list, it is clear that the tasks are many, diversified and all delicate . A job of this type, nowadays, cannot ignore the use of the most advanced technological tools . And in the foreground are those that allow you to analyze your customer base in depth. We will focus on these systems in the next point.
2) Use data to understand your customers
Cash collection , stripped down to the bare bones, is all about the relationship between a company and its customers (whether they are private individuals or other companies). It is played out, in particular, on particularly delicate aspects of this relationship: those, that is, that concern cash flows. This is why it is crucial, to make this relationship more effective , to know your customer base as best as possible .
Let's look at some of the most typical tasks:
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