The operational context: the Italian situation

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In Italy, the stock of credits entrusted for recovery to Unirec member companies reached, in 2022, the record figure of approximately 200 billion euros , +26% compared to approximately 160 billion in 2021, with strong growth in the amounts managed for Third Party Accounts. Credits managed in C/III represented approximately 80% of the total: 52% of the amounts are related to the B2C (Business to Consumer) sector which this year surpasses B2B (Business to Business). At a territorial level, the majority of credits entrusted (43%), considering Third Party Accounts (C/III), are concentrated in four main regions: Lombardy (15%), Lazio (10.6%), Campania (9.4%) and Sicily (remains stable at 8%). While Emilia-Romagna, Tuscany and Veneto show an increase in the weight of the amounts entrusted, but not significant enough to change their percentage of the total.

During the annual conference of the National Union of Credit Protection argentina phone data Companies, Francesco Vovk, before passing the baton to the new president Marcello Grimaldi, underlined how “the XIII annual report of Unirec gives back the image of a sector in profound evolution.”

In a previous interview with Vovk, it emerges that debt collection increasingly means "having a very precise management organization, having an in-depth understanding of macroeconomic phenomena, excellent IT equipment and a marked orientation towards problem solving towards the consumer debtor" .