It can also be customised to suit the needs of the organisation.
Posted: Sun Jan 19, 2025 6:01 am
Because a VoIP system is for the most part software-driven, its adaptability is second to none. It will be able to take advantage of new technologies and services as they become available, making it a future-proof solution that will handle whatever needs the business might throw at it. Even adapting to technologies that may not yet exist.
The front end netherlands telegram menus can be easily changed to take account of special offers or holidays, feature phones can even be made to display the company logo on their screens.
No boundaries
A key competitive advantage inherent in VoIP is that of virtualisation. In other words, it doesn’t matter where an employee is located, their calls can find them. Whether you practise hot desking or you have staff who are out on the road regularly, a call to the VoIP system will find them on the same number whether they’re on a mobile phone or working from a different office. All of this is seamless to the customer calling in or being called. What’s more, all the features of the system such as voice mail, diversion of calls, front end menus, etc are carried along with the number too.
It also simplifies things when changes need to be made. In a disaster scenario, for example, it becomes much easier to switch all of your calls to a different location using the same numbers and with no loss of functionality – within minutes. On traditional systems, carrying out similar rerouting could take days or even weeks.
Intelligent systems
As VoIP becomes ever more mainstream, it will be increasingly difficult to distinguish it from the rest of a company’s IT systems. Intelligent systems will make it possible to link knowledge bases with communication systems to make workers more efficient and seamlessly deliver the information they need to do their jobs.
Linking into databases of employees and emergency planning systems, it will become possible to automatically launch conference calls in response to a crisis, locating all of the key players wherever they are and on whatever device they have to hand.
VoIP can be seen as simply a new means of making phone calls, but to do so would be to ignore its potential. Used imaginatively as part of a business transformation strategy, it can help deliver a significant competitive edge.
The front end netherlands telegram menus can be easily changed to take account of special offers or holidays, feature phones can even be made to display the company logo on their screens.
No boundaries
A key competitive advantage inherent in VoIP is that of virtualisation. In other words, it doesn’t matter where an employee is located, their calls can find them. Whether you practise hot desking or you have staff who are out on the road regularly, a call to the VoIP system will find them on the same number whether they’re on a mobile phone or working from a different office. All of this is seamless to the customer calling in or being called. What’s more, all the features of the system such as voice mail, diversion of calls, front end menus, etc are carried along with the number too.
It also simplifies things when changes need to be made. In a disaster scenario, for example, it becomes much easier to switch all of your calls to a different location using the same numbers and with no loss of functionality – within minutes. On traditional systems, carrying out similar rerouting could take days or even weeks.
Intelligent systems
As VoIP becomes ever more mainstream, it will be increasingly difficult to distinguish it from the rest of a company’s IT systems. Intelligent systems will make it possible to link knowledge bases with communication systems to make workers more efficient and seamlessly deliver the information they need to do their jobs.
Linking into databases of employees and emergency planning systems, it will become possible to automatically launch conference calls in response to a crisis, locating all of the key players wherever they are and on whatever device they have to hand.
VoIP can be seen as simply a new means of making phone calls, but to do so would be to ignore its potential. Used imaginatively as part of a business transformation strategy, it can help deliver a significant competitive edge.