Customer Where or why it comes from
Posted: Mon Jan 20, 2025 3:42 am
Of course, we must also prescribe the right medicine, so that the relationship with customers will be closer: another aspect of "progressive messaging" the message script, you can first create audience segments based on the customer's "4 audience attributes" (including age, gender, location, and device used), and then set each time point to ensure that What different categories of customers have to say. How to use progressive messaging? Three main points To put it simply, progressive messages are composed of three key points : "Where, When, and Who". These three points are also the steps to set up a progressive message script.
So when we want to use this function, we must first think about "Where: ", and based on the characteristics of the channel, determine the main message axis to be communicated with this group of friends. Next, it is necessary to master "When: the golden communication time with customers", continue the key points of Where, and add the different egypt phone number data characteristics of friends from different channels. Therefore, it is suitable to communicate with friends from different sources for the second or third time. The time of each interaction is also different. The key point of When is to grasp the golden communication time suitable for friends and set the interval between each automated message script (the interval can be set from 1 to 30 days).
Finally, back to the key point of operating customers, we need to cater to their preferences. After distinguishing the channels for friends to join, we can also think about "Who: Who are the friends I want to targetwhat characteristics do they have" and further classify them by "attribute conditions" Different friend groups can then schedule subsequent messages, so that the customized needs of different customer groups can be taken care of automatically and with less effort. Take the friends added through the "stickers" channel as an example: The strong appeal of stickers can usually spread quickly among friend groups, helping brandsbusinesses bring in a large number of friends quickly.
So when we want to use this function, we must first think about "Where: ", and based on the characteristics of the channel, determine the main message axis to be communicated with this group of friends. Next, it is necessary to master "When: the golden communication time with customers", continue the key points of Where, and add the different egypt phone number data characteristics of friends from different channels. Therefore, it is suitable to communicate with friends from different sources for the second or third time. The time of each interaction is also different. The key point of When is to grasp the golden communication time suitable for friends and set the interval between each automated message script (the interval can be set from 1 to 30 days).
Finally, back to the key point of operating customers, we need to cater to their preferences. After distinguishing the channels for friends to join, we can also think about "Who: Who are the friends I want to targetwhat characteristics do they have" and further classify them by "attribute conditions" Different friend groups can then schedule subsequent messages, so that the customized needs of different customer groups can be taken care of automatically and with less effort. Take the friends added through the "stickers" channel as an example: The strong appeal of stickers can usually spread quickly among friend groups, helping brandsbusinesses bring in a large number of friends quickly.