The unique product card format
Posted: Mon Jan 20, 2025 4:26 am
To this end, the "Nongchunxiang" team makes good use of Omnichat's customer service integration system and uses the " preserved replies " in the system to set responses to various frequently asked questions. The system assists the team to quickly respond to customers' repetitive questions with one click, allowing them to Customer service operations are more efficient without losing the service quality of product consultation.
The product recommendation part uses the " product card " built into the Omnichat system to deliver graphical product content to arouse customers' needs and directly purchase the product. The "Nongchunxiang" team specifically said:The "Product Card" function is different from other systems. is very effective for conversion.
The "Preserved Reply" and "Product Card" functions in Omnichat's customer service integration function have achieved remarkable conversion results.
Use chatbot to create various marketing journeys, use system belgium consumer email list tools to provide customer post-purchase care, and demonstrate the brand's trustworthy warmth
"Nongchunxiang" uses chatbot to realize the automated setting of the marketing journey, making marketing promotion more real-time and accurate. The design of its marketing journey is mainly based on different marketing goals, including discounts for new LINE friends, new customer journeys through department stores, post-purchase care and other activity operations. The team specifically pointed out: " The marketing journey is an important step for us to enter the world of Martech/AI. Through automated settings, we can reach target consumer groups more easily without relying on manual judgment. "
The product recommendation part uses the " product card " built into the Omnichat system to deliver graphical product content to arouse customers' needs and directly purchase the product. The "Nongchunxiang" team specifically said:The "Product Card" function is different from other systems. is very effective for conversion.
The "Preserved Reply" and "Product Card" functions in Omnichat's customer service integration function have achieved remarkable conversion results.
Use chatbot to create various marketing journeys, use system belgium consumer email list tools to provide customer post-purchase care, and demonstrate the brand's trustworthy warmth
"Nongchunxiang" uses chatbot to realize the automated setting of the marketing journey, making marketing promotion more real-time and accurate. The design of its marketing journey is mainly based on different marketing goals, including discounts for new LINE friends, new customer journeys through department stores, post-purchase care and other activity operations. The team specifically pointed out: " The marketing journey is an important step for us to enter the world of Martech/AI. Through automated settings, we can reach target consumer groups more easily without relying on manual judgment. "