To offer good assistance it is important
Posted: Mon Jan 20, 2025 5:04 am
to fill the doubts and questions that the user may have before purchasing , to understand if that good or service is right for him, and therefore understand whether to purchase it or not.
But that's not all.
Our task is also to offer him good post-purchase assistance north korea business email list in case he needs clarifications on the use, in case he wants to make a complaint to guarantee his right of withdrawal, also in function of the product guarantee.
This factor is very important to lead the customer to loyalty as he will feel accompanied and never alone, he will feel important as a consumer of the company and will feel much more driven to buy from you again.
build customer loyalty with customer care
But let me tell you something.
Not only does good customer care guarantee a good customer experience , and for this very reason, I recommend reading our super-complete e-commerce guide to learn how to sell online and earn money right away.
But that's not all.
Our task is also to offer him good post-purchase assistance north korea business email list in case he needs clarifications on the use, in case he wants to make a complaint to guarantee his right of withdrawal, also in function of the product guarantee.
This factor is very important to lead the customer to loyalty as he will feel accompanied and never alone, he will feel important as a consumer of the company and will feel much more driven to buy from you again.
build customer loyalty with customer care
But let me tell you something.
Not only does good customer care guarantee a good customer experience , and for this very reason, I recommend reading our super-complete e-commerce guide to learn how to sell online and earn money right away.