8 Best AI Chatbots Businesses Can Use in 2025

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Chatbots are changing how businesses educate their prospects, generate leads, provide customer support, and perform content marketing. Because chatbots now have several uses, the worldwide chatbot market’s forecast size is $1.25 billion by 2025.

If you’re looking for the best chatbots that you can use for your business, you’re in the right place. This blog post looks at the eight best artificial intelligence-powered (AI) chatbots in 2025. It will discuss these topics:

What is an AI chatbot?
8 best AI chatbots
What are the different types of chatbots?
How do chatbots work?
What should I look for in a chatbot?
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What is an AI chatbot?
An AI chatbot is a program that uses AI and natural language processing (NLP) to interpret a user’s input and understand their intent. Businesses like yours can use AI chatbots as sales and after-sales support tools, as well as sales assistants, because they can understand our language and respond to inquiries without another human.

With the introduction of generative pre-trained transformers (GPT) and Language Model for Dialogue Applications (LaMDA), conversational AI chatbots now have more advanced features. Chatbots with these technologies can look for information online, respond conversationally, and generate content.

8 best chatbots you can use in 2025
Do you need an AI chatbot embedded into your website? Or do you want an AI chatbot assistant for your marketing team?

The table below lists the best AI chatbots for different needs:

Best chatbots Price Best for
Bing Chat Free Research
ChatGPT Free plan available — ChatGPT Plus costs $20 per month Brainstorming ideas and getting inspiration
Chatsonic Free plan available — Paid plan starts at $12.67 Brainstorming using voice command
Google Bard Free Brainstorming and drafting content based on information found on the Internet
Kommunicate 30-day free trial available — starts at $40 per month Customer Service
Ada Contact Ada for a quote Automated omnichannel customer service
Watson Assistant Free limited plan available — starts at $140 Creating virtual agents
WP-Chatbot Free plan available — Pro account starts at $14.25 per month Integrating with WordPress and Facebook Messenger
Let’s go through each one:

1. Bing Chat
Bing Chat

Price: Free

Bing Chat is Microsoft’s chatbot that uses NLP and machine learning to answer a user’s question and provide summarized information. Because it’s a conversational tool, you can keep asking follow-up questions until you get all the necessary information.

2. ChatGPT
ChatGPT

Price: Free plan available — ChatGPT Plus costs $20 per month

ChatGPT is OpenAI’s conversational chatbot that uses GPT-4. It uses NLP to understand the context of conversations and provide conversational responses. Marketing teams can use ChatGPT to brainstorm ideas and get inspiration.