There is a free trial version
Posted: Tue Jan 21, 2025 6:21 am
Example of CJM in the MindMeister service ( source ):
Creating a CJM with MindMeister
Specialized services for creating a Customer Journey Map
There are services designed specifically for creating a Customer Journey Map. As a rule, these tools are paid, but in most cases the user is provided with a trial period or the ability to create a project with restrictions. This helps to choose the most suitable option.
So, services for creating CJM:
Miro . The list of service templates also includes a scheme for the Customer Journey Map. You can work on the map together. The service is available for free with a limit on the number of boards. Paid access starts at $8 per month for each team member.
UX Pressia . This tool is designed specifically for building CJM. One project with limitations can be run for free. Additional features and unlimited access will cost from $20 per user per month.
Touchpoint Dashboard . The interactive visualization and analysis platform allows you to create customer journey maps using templates or manually.
Smaply . Another service for creating a Customer Journey poland email list Map. Finished projects can be digitized, opened on any device and shared with a link. There is a free two-week period, after which the use will cost from 25€/month.
Services for creating CJM are ideal for structuring large volumes of data. They are convenient for teamwork and long-term projects. However, in this case, it is tempting to use ready-made templates without adjustments.
Keep in mind that any template is just an example of what your map might look like. If you simply adjust the available data to a ready-made scheme, there is a risk of getting a completely non-working and unrealistic tool. When building a customer journey structure, always use real data only.
Creating a CJM with MindMeister
Specialized services for creating a Customer Journey Map
There are services designed specifically for creating a Customer Journey Map. As a rule, these tools are paid, but in most cases the user is provided with a trial period or the ability to create a project with restrictions. This helps to choose the most suitable option.
So, services for creating CJM:
Miro . The list of service templates also includes a scheme for the Customer Journey Map. You can work on the map together. The service is available for free with a limit on the number of boards. Paid access starts at $8 per month for each team member.
UX Pressia . This tool is designed specifically for building CJM. One project with limitations can be run for free. Additional features and unlimited access will cost from $20 per user per month.
Touchpoint Dashboard . The interactive visualization and analysis platform allows you to create customer journey maps using templates or manually.
Smaply . Another service for creating a Customer Journey poland email list Map. Finished projects can be digitized, opened on any device and shared with a link. There is a free two-week period, after which the use will cost from 25€/month.
Services for creating CJM are ideal for structuring large volumes of data. They are convenient for teamwork and long-term projects. However, in this case, it is tempting to use ready-made templates without adjustments.
Keep in mind that any template is just an example of what your map might look like. If you simply adjust the available data to a ready-made scheme, there is a risk of getting a completely non-working and unrealistic tool. When building a customer journey structure, always use real data only.