How to protect customer information with data governance?

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Learn how proper data governance protects customer information and what are some key points that every company should implement
When we interact with clients, we access a lot of information about their personal world. That is why companies' responsibility today is especially to implement data protection policies that regulate how to use this wealth of data safely.


Data management and governance for data-first companies



Although 88% of business owners acknowledge that cybersecurity is a business risk and that more complex and costly situations arise every year, paradoxically, in practice, the lack of appropriate data vk database still responds to the old idea that protecting information is synonymous with blocking it behind layers and layers of firewalls and specialized systems.

In this scenario, the cloud is increasingly positioned as an interesting option even for IT security teams, as it allows for the adoption of a standardized and proven approach to security and governance. In this way, tools such as Snowflake allow the processing of the most valuable assets and even the most sensitive workloads in a simplified and secure way.





25 % of organizations that experienced cyberattacks reported a cost per data breach of between $10,000-$20,000, and more than a third experienced more than 16 breaches in the past 1-2 years.

Source: IDC



Good practices for data privacy
Below are some key points to keep in mind to ensure the privacy of customer data.

Know where your data is stored: Knowing whether data is hosted on multiple systems, in different departments, or in remote physical data centers will prevent the creation of hard-to-manage silos, with the risk that customer information could easily be compromised.

Know what information you have: What type of data are we storing? Modern systems store all information centrally so that sensitive data can be discovered, classified and catalogued, making management and security easier.

Controlling your data: When you don't know where your data is or how to manage it, it's difficult to manage that information. A modern infrastructure allows you to monitor in real time and exercise control when necessary.

Collaborate without violating your customers' privacy: Data sharing (internal and external) can be regulated and secured so that companies do not expose their customers' information. For this, it is ideal to have masking and de-identification functions to choose which data sets to share and which to hide.